How do I return an item?

Within 10 days of delivery of your shipment, you may return products in their original condition to ISA Of Canada LTD (Beside-U Canada) for a full refund. All original packaging and hang-tags must accompany your return. We will not accept the return of any used merchandise whatsoever. Refunds are made within 7 to 10 business days after receipt of your return. Refunds will be in the same form of payment originally used for purchase. Returns can be made by the courier of your choice and at the sender’s expense - we recommend that the shipment also be insured. If your purchase qualified for free shipping and the total amount of your purchase, after the products have been returned, is below the minimum purchase amount required for free shipping, your credit card will be charged the amount shipping would have cost.